PRIVACY POLICY
Green Viking Horticulture is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your personal information.
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We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
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A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au
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What personal information do we collect and why do we collect it?
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Personal information is information that identifies an individual. Examples of Personal Information we collect include names, email addresses, and phone numbers.
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This personal information is obtained in many ways including (correspondence, by telephone, by email, via our website www.greenviking.com.au, (from cookies). We don’t guarantee website links or the policy of authorised third parties.
We collect your personal information for the primary purpose of providing our services to you, providing information to our clients, and marketing.
We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
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Sensitive Information
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Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union, or other professional body, criminal record or health information.
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Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
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Do we disclose your personal information?
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Your personal information may be disclosed in several circumstances including the following:
• Third parties where you consent to the use or disclosure; and
•Where required or authorised by law.
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How secure is your personal information?
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Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure. Our website is hosted by Wix.com which allows us to market our services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.
When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information. However, most of the personal information is or will be stored in client files which will be kept by us for a minimum of 5 years.
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Can you access your personal information?
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You may access the personal information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us by email or phone. For protection purposes, we may require identification from you before releasing the requested information.
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How do we maintain your personal information?
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It is important to us that your personal information is up to date. We will take reasonable steps to make sure that your personal information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
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Policy Updates
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This Policy may change from time to time and we reserve the right to change it without notice. Any updates are available on our website. Please check the policy frequently.
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Privacy Policy Complaints and Enquiries
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If you have any queries or complaints about our Privacy Policy please contact us at:
Green Viking Horticulture
+61 415 463 645